We hope that you’ll love your Winden products, but if you’re unsatisfied for any reason, we’re happy to offer free returns on all products (even if used) within 30 days of receiving your order. Send an email to email@example.com with your order number and the item(s) you’d like to return. Our team will provide you with a free return shipping label for unused products. You will be refunded to your original form of payment. Please note that original shipping charges are not refundable.